WHO WE ARE

IMT is proud of our heritage and will never forget where our roots are firmly planted. Locally run from its office in West Des Moines, Iowa, IMT has been a Midwest company since it was founded in Wadena, Iowa in 1884. That’s 140 years!

Today, IMT continues to offer a strong line of personal and commercial insurance products for which it has always been known, along with exceptional service for a competitive price. Our products are offered through Independent Agents throughout a six-state territory – Iowa, Illinois, Minnesota, Nebraska, South Dakota and Wisconsin.

CLAIMS SERVICES ASSISTANT

IMT Insurance is looking to fill the position of Claims Services Assistant within our Claims Department. You will be performing clerical duties for the department and giving support to the claim personnel team. If you’re interested in learning more about this opportunity, apply online today!

A DAY IN THE LIFE

• Responsible for inputting new claims, processing payments, conducting billing research and responding to telephone inquiries
• Prepare daily reports for claims management team
• Process new setups, fast tracks, and enter reserves and drafts on computer system
• Process incoming and outgoing mail including scanning documents into claims system
• Answer phones and direct callers
• Take loss reports over the phone and in person and will refer files to independent adjusters and attorneys as directed by manager
• Create initial file for call-ups
• Responsible for ordering office supplies
• Has knowledge of commonly used concepts, practices, and procedures within the claims field
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Typically works under immediate supervision
• Primary job functions do not regularly require exercise of independent judgment

DESIRED QUALIFICATIONS

• Ability to identify and resolve problems
• Actively listen with strong oral and written communication skills
• Must be customer service oriented and possess the ability to work well with others
• Must possess planning and organizing skills
• Ability to pay close attention to details
• Operate normal office equipment
• Proficient on Microsoft Office products
• A high school diploma is required

BENEFITS & PERKS

IMT Insurance is committed to our employees and their families. When you work for IMT, you earn far more than just a paycheck. This position includes hybrid and remote work arrangements, learning and development opportunities and more! Below is a list of what IMT offers our employees:

• Medical, dental, and vision insurance, AD&D insurance, 401K retirement savings accounts, spending accounts, long and short-term disability, profit share, PTO, employee assistant program and additional voluntary benefits.

The salary range for this position is $37,000.00 to $46,000.00

Starting salary and level of position will depend on level of experience

This position is not eligible for tips or commission but may be eligible for additional bonuses

WHAT DEFINES US

Our vision is to provide peace of mind in the moments that matter.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Our agents and customers come from all walks of life and so do we. Our goal is to hire great people from a wide variety of backgrounds, because it makes our team stronger. If you share our values and our passion for creating a Worry Free life for others, we want to talk to you!